September 30, 2025
Hello Team Commerce,
It was great seeing you all at the annual Commerce Breakfast, filled with good food, engaging conversations, and fun games and karaoke! During our recent One Commerce meeting, we covered a variety of important topics. I’m excited to share a brief overview of the highlights discussed and to celebrate the incredible work happening across our department. I am especially proud of the initiatives we are implementing to create a more engaged and innovative workplace. If you missed the One Commerce meeting for any reason, please view the recording here.
New Employee Appreciation Program
We’re thrilled to announce the launch of our new employee recognition program! This program, designed with your feedback in mind, aims to celebrate the outstanding contributions of our colleagues and align with the prestigious Governor’s Awards for Excellence Program (GAFE). Key features include peer-driven nominations and customizable prizes. Details and the submission form for nominations will be available soon on the Knowledge Base.
Congratulations to Our Award Winners!
Please join me in once again congratulating the following individuals and teams for their exceptional achievements:
- Kelsey Hammack received the CLEAR Regulatory Excellence Award.
- The Division of Professional Licensing, Office of Artificial Intelligence Policy, and Office of Professional Licensure Review were recognized with the CLEAR Regulatory Excellence Group Award.
- The Office of Artificial Intelligence Policy was also a Community Champion Finalist for the Silicon Slopes Hall of Fame Awards.
- The Division of Corporations & Commercial Code is celebrating its one-year anniversary since the Civix Deployment.
Introducing Our New Training & Professional Development Coordinator
In response to your feedback and desire for additional training opportunities, we have created a new position: Training and Professional Development Coordinator. This role, which we will be hiring soon, will be instrumental in enhancing our professional growth and development, and we look forward to welcoming a new team member soon.
GRIT Update: Driving Innovation Together
Our GRIT (Government Reform, Innovation & Transparency) initiative, supported by the Commerce Innovation Lab, continues to thrive thanks to your engagement. We’ve received an impressive 54 innovations to date, with 20% already implemented and 48% under review. I want to extend a special thank you to Joanne Hogenson, Josh Witte, and Scott Nelson for their leadership in the Commerce Innovation Lab and for their impactful contributions:
- Joanne Hogenson recommended discontinuing fax for filings and payments in the Division of Corporations, mitigating security risks and processing challenges.
- Josh Witte proposed using N8N Agentic AI to automate the screening of licensing applications and review complaints for fraud risk, a proposal currently under review by DTS.
- Scott Nelson recommended enhancing the Renewal Notice by moving and highlighting the Registration Code, which has resulted in a notable decrease in call volumes during the current renewal cycle.
Your dedication to innovation and continuous improvement is genuinely making a difference.
Warmly,
Margaret Busse
